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HealthGroup is an Authorised Financial Services Provider (FSP33932) and an Accredited Healthcare Organisation (ORG3055). Your partners in health. home Downloads Join Online services About Us Contact Us
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OUR SERVICES
WE PROVIDE INDEPENDENT ADVICE TO THE EMPLOYER
1) Benchmarking of the current scheme versus the industry in terms of:
 Cost / benefit ratio
 How will changing legislation affect the scheme (e.g. National Health Insurance, LIMS, PMB's, 
  GEMS exposure, solvency)

2) Highlighting potential risk areas for the employer (e.g. compulsory cover for employees):
 What is the employers responsibility to employees?
 Level of subsidy versus industry standard
 Level of medical aid cover for employees (medical aid tariffs versus private tariffs)

3) Mid year management review (usage statistics, industry news, potential increases):

 End of year review (complete review of current scheme vs industry, agree on staff
  communication)

 Identify shortfalls in cover – e.g. Gap Cover / Top up Insurance

WE PROVIDE SOLUTIONS TO THE EMPLOYEE / INDIVIDUAL MEMBER
1) Full advice process
Ascertaining member needs
Matching appropriate cover based on affordability
 Empowering to take responsibility for their own health
Advising on complimentary products e.g. top up insurance
Assisting with supplementary products via our specialist partners e.g. short term insurance

2) Dealing with escalated issues that cannot be resolved via the normal channels:
 Claims
 Ex Gratia awards
 Complaints

3) Annual review:

Explanation of changes to the scheme
Consultations to review needs (if required)
 Ad-hoc communication

SERVICE IS KEY
WE ARE PROUD OF OUR RECORD
This is what our clients have to say:

"Just wanted to say a BIG thank you to you for meeting with me this morning and going through the various options available on my medical cover. I finally feel like I got some good honest advice based on what I need as opposed to what is the most financially beneficial to your brokerage. I feel secure knowing that I’m in good hands."
- Trevor Jones, Individual Client

"Thank you and your team for the exceptionally prompt and professional service, my experience with these issues in the past have been rather drawn out and annoying, you really have been a pleasure to work with and will get my recommendation should the oppertunity present itself."
 - Brendan Benthien, Individual Client

"Once again, thanks for the excellent service provided to our staff!”
- Company HR, Westmead

"Thanks for explaining all the different terminology - it is hard trying to keep up.”
- Account Manager, Kloof

“Thank you so much for this, my mind is at ease with this now.”
- Individual transferring to a company